• If the damage on your sleeping bag is greater than 4x4cm then we will most likely replace the panel on it. If it isn't please look at the patch repair product.
• We will try our best to colour match the fabric used to repair as much as possible, but where it is not possible, we will use the closest match we can find.
• A panel is the area between the stitch lines. If the damage is across multiple panels, please purchase more than one panel repair.
• This service is only available for UK customers currently and we can only wash or repair Mountain Equipment products.
  
• Please wash your product before sending them to us. We cannot repair dirty products, so if the product we receive is dirty, it will either be sent back or you can pay for a wash.
  
• We cannot wash damaged insulated items. If your insulated item needs to be repaired and is dirty, please spot clean the damaged area.